Terms of Service
Last updated: October 20, 2026
wirecart Store Terms of Service
Last Updated: July 16, 2026
These terms govern your access to and use of the wirecart Store website, mobile application, delivery and pickup services, and every related feature we make available.
Acceptance of Terms
When you access or use any service offered by wirecart Store, you confirm that you accept and will comply with these Terms of Service together with all federal, state, and local laws and regulations that apply to you. Should you disagree with any portion of these terms, you may not use any wirecart Store offering. Anyone using our services on behalf of a company or other organization affirms that they hold the authority to commit that entity to these terms.
Use of the Website
You agree to use wirecart Store's services solely for lawful, personal, non-commercial purposes unless wirecart Store has given you written authorization to do otherwise. You must not:
- Breach any law or regulation that applies to you, including consumer protection and product safety requirements
- Send unsolicited advertising, promotional material, or spam through our platform
- Try to access our systems, user accounts, or inventory databases without authorization
- Pose as any individual or organization, including wirecart Store personnel or other customers
- Deploy automated tools, scrapers, or bots to harvest product pricing, inventory data, or user information from our platform
- Submit fraudulent, excessive, or malicious orders, including orders placed with no intention of receiving the goods
- Resell wirecart Store products for commercial profit without our explicit written consent
Product Information and Pricing
wirecart Store works diligently to keep product descriptions, pricing, specifications, and availability details accurate and current. If an error affects product information, pricing, or availability, we may correct that error and cancel any orders placed on the basis of the incorrect information, at no cost to you. For items with natural variability (such as handmade goods or products made from natural materials), minor differences in dimensions, weight, or appearance from the listed specifications may occur. Product information and warnings are provided for reference only; wirecart Store cannot guarantee that products are free from cross-contamination during processing or packaging. Product availability may differ by delivery zone, pickup location, and the time slot you select.
Orders and Payment
Every order depends on product availability and acceptance by wirecart Store. We may decline or cancel any order at our sole discretion, including orders that appear fraudulent, breach these terms, or cannot be fulfilled because of stock shortages. Full payment is required before an order is dispatched or picked up, unless we have agreed otherwise in writing. Minimum order values and delivery fees may apply depending on your delivery zone and chosen time slot. For age-restricted products (including alcohol, tobacco, and vaping products where legally permitted), you must meet the legal age to purchase such items in your jurisdiction, and valid government-issued ID will be required at delivery or pickup. If an item in your order is out of stock, we will notify you before dispatch and may offer a suitable substitute or refund the unavailable item, unless you opted out of substitutions at checkout.
Intellectual Property
All content on wirecart Store's platforms — including text, images, logos, software, private label product packaging, and the "wirecart Store" name and branding — belongs exclusively to wirecart Store and is protected by applicable copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any wirecart Store content without our explicit written permission. User-generated content (including product reviews, photos, and comments) that you submit to our platforms may be used by wirecart Store for marketing, promotional, or operational purposes, in accordance with our Privacy Policy.
User Responsibilities
You are responsible for keeping your account credentials confidential and for all activity that occurs under your account. You must notify wirecart Store immediately of any unauthorized use of your account or any other security breach. You are also responsible for supplying accurate, current contact, delivery, and payment information when placing orders, and for ensuring that any special instructions, eligibility requirements, or product-specific conditions you submit are truthful and complete. If you place an order on behalf of a third party, you alone are responsible for ensuring that third party satisfies all legal eligibility requirements for the purchased products, including age restrictions for restricted goods.
Limitation of Liability
To the fullest extent permitted by law, wirecart Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services, including but not limited to damages for incidental loss or delivery delays. Our total aggregate liability to you for any claim arising from a single transaction shall not exceed the total amount you paid for the products or services in question. wirecart Store is not liable for failures or delays in service resulting from circumstances outside our reasonable control, including but not limited to supply chain disruptions, severe weather, public health emergencies, or third-party carrier delays.
Governing Law
These Terms are governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or your use of wirecart Store's services shall first be submitted to wirecart Store's customer support team for informal resolution. If the dispute cannot be resolved informally within 30 days, it shall be resolved through binding arbitration administered by a recognized arbitration provider in New York, NY, in accordance with the provider's commercial arbitration rules. The award of the arbitrator shall be final and binding on the parties, and may be entered in any court of competent jurisdiction.
Changes to These Terms
wirecart Store reserves the right to update, modify, or replace any part of these Terms at any time at our sole discretion. If we make material changes to these Terms, we will provide at least 30 days' advance notice via email to the address associated with your account, or via a prominent notice on our website. Your continued use of our services after the effective date of any revised Terms constitutes acceptance of the updated Terms. If you do not agree with the revised Terms, you must stop using wirecart Store's services prior to the effective date of the changes.
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